Rare Business Relationships Customers Sustainable PDF Ae12e3c04

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by Adrian Swinscoe : Rare Business: How Building Better Relationships with Your People and Your Customers Can Deliver Sustainable Growth

ISBN : #0956673503 | Date : 2010-09

Description :

PDF-4b4fb | … Rare Business: How Building Better Relationships with Your People and Your Customers Can Deliver Sustainable Growth


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Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project PDF




by Margot Bloomstein : Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project

ISBN : #0123919223 | Date : 2012-03-02

Description :

PDF-84d99 | Content is king… and the new kingmaker… and your message needs to align with your model and metrics and other mumbo jumbo, right? Whether you’re slogging through theory or buzzwords, there’s no denying content strategy is coming of age. But what’s in it for you? And if you’re not a content strategist, why should you care? Because even if content strategy isn’t your job, content’s probably your… Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project


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HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski) PDF




by Harvard Business Review : HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski)

ISBN : #1633694615 | Date : 2016-05-03

Description :

PDF-e6830 | Put an end to miscommunication and inefficiency―and tap into the strengths of your diverse team.If you read nothing else on managing across cultures, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage culturally diverse employees, whether they’re dispersed around the world or you’re working with … HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski)


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Client Encounters Technical Kind Methodically PDF D986c88ee

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Client Encounters of the Technical Kind: How to win, support and challenge customers … methodically, with ICON9’s tools & best practices for field engineers PDF




by Andrew K Betts : Client Encounters of the Technical Kind: How to win, support and challenge customers … methodically, with ICON9’s tools & best practices for field engineers

ISBN : #2746681943 | Date : 2015-07-20

Description :

PDF-2b09c | There’s a lot more to technical work … … than technology, as anyone in contact with clients will know—and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles are as difficult as the ‘hard science’. And, to succeed professionally, you have to shine in all these… Client Encounters of the Technical Kind: How to win, support and challenge customers … methodically, with ICON9’s tools & best practices for field engineers


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CIM Customer Communications 2004 Practice PDF 01dfb9007

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CIM Customer Communications 2004: Practice and Revision Kit PDF




by BPP Professional Education : CIM Customer Communications 2004: Practice and Revision Kit

ISBN : #075171741X | Date : 2004-09-29

Description :

PDF-07a98 | For the Chartered Institute of Marketing qualification. These kits are packed with exam standard questions and model answers, and designed for developing effective exam technique…. CIM Customer Communications 2004: Practice and Revision Kit


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Virtual Social Networks Mediated Multiplayer PDF 26c4d38f2

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Virtual Social Networks: Mediated, Massive and Multiplayer Sites PDF




: Virtual Social Networks: Mediated, Massive and Multiplayer Sites

ISBN : #023022928X | Date : 2009-07-16

Description :

PDF-3f906 | As technology changes, so too have its applications and our uses and experiences with them have changed as well. The emergence of new technologies offer opportunities for new ways of interacting, playing, working and learning. It is within the context of simultaneous excitement and anxiety that we discuss Virtual Social Networks…. Virtual Social Networks: Mediated, Massive and Multiplayer Sites


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Controlling Chaos Synchronization Chaotification Communications PDF 52e66fa52

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Controlling Chaos: Suppression, Synchronization and Chaotification (Communications and Control Engineering) PDF




by Huaguang Zhang : Controlling Chaos: Suppression, Synchronization and Chaotification (Communications and Control Engineering)

ISBN : #1447122828 | Date : 2011-12-22

Description :

PDF-f7741 | This text offers a wide selection of techniques aimed at achieving three goals: the suppression, the synchronization, and the generation of chaos. It includes introductory material reviewing the history of chaos control and key mathematical preliminaries…. Controlling Chaos: Suppression, Synchronization and Chaotification (Communications and Control Engineering)


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by Ronald D. Smith : Strategic Planning for Public Relations

ISBN : #1138282065 | Date : 2017-05-26

Description :

PDF-761a5 | Strategic Planning for Public Relations is in its fifth edition of offering an innovative and clear approach for students looking to learn how to develop public relations campaigns. It is a text intended for those serious about entering the rapidly changing professions of public relations and strategic communication. Ronald Smith shows how to implement pragmatic, research-driven strategic campaign… Strategic Planning for Public Relations


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Strategic Planning for Public Relations by by Ronald D. Smith

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Great Customer Service Telephone Worksmart PDF 0fed3dfd3

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Great Customer Service on the Telephone (Worksmart Series) PDF




by Kristin Anderson : Great Customer Service on the Telephone (Worksmart Series)

ISBN : #081447795X | Date : 1992-11-26

Description :

PDF-77712 | First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone — from salesperson to manager to secretary — how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectivenes… Great Customer Service on the Telephone (Worksmart Series)


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Great Customer Service on the Telephone (Worksmart Series) by by Kristin Anderson

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Knowledge Enterprise: Intelligent Strategies in Product Design, Manufacturing, and Management: Proceedings of PROLAMAT 2006, IFIP TC5, International … in Information and Communication Technology) PDF




: Knowledge Enterprise: Intelligent Strategies in Product Design, Manufacturing, and Management: Proceedings of PROLAMAT 2006, IFIP TC5, International … in Information and Communication Technology)

ISBN : #0387344020 | Date : 2006-05-26

Description :

PDF-a2565 | This volume contains the edited technical presentations of PROLMAT 2006, the IFIP TC5 international conference held on June 15-17, 2006 at the Shanghai University in China. The papers collected here concentrate on knowledge strategies in Product Life Cycle and bring together researchers and industrialists with the objective of reaching a mutual understanding of the scientific – industry dichotomy,… Knowledge Enterprise: Intelligent Strategies in Product Design, Manufacturing, and Management: Proceedings of PROLAMAT 2006, IFIP TC5, International … in Information and Communication Technology)


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